Yes, but only for showtimes on the same day. The website did not show the card number in the records. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $227.88 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $263.88 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $287.88+ tax, Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $56.97 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $65.97 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $71.97 + tax. The purchaser must also attend the movie for which the additional tickets are purchased. Children 3 to 11 must pay the child admission price. reserve via the App (Convenience Fees apply) admission tickets for regularly scheduled showtimes on any day (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge (a Personal Reservation). If you cancel your Pre-Paid Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. How about on Regals website? Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. Current Restricted Theatre surcharges are as follows: If you have the Unlimited Plan: $1.50 for a Restricted Theatre offered under the Unlimited Plus Plan, and $3.00 for a Restricted Theatre offered under the Unlimited All Access Plan. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. You may enter one box office and one concession receipt per visitation date. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. Yes. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. View detailed list of Movie Club credit usage and renewals. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). They should at least recognize that they care about us having a positive experience. Yes! How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? Children under 3 are free except in reserved seating and recliner locations. Convenience Fees apply to all Reservations. Thin, in itself, is shameful. Cancellation of your Subscription will not result in automatic cancellation of your Crown Club Account. Subscription fees are set forth in the App (Subscription Fees). If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. The photo must be a head and shoulders portrait photograph (similar to a drivers license or other photo ID) that clearly reflects your current appearance. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Signifies that the film rated may be inappropriate for pre-teens. Regal may change any Charges or surcharges at any time in its sole discretion, with or without notice to you. Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? For extenuating circumstances, please consult theatre management. VOTE FOR THE BEST ROOFING COMPANY IN GEORGIA! On the Confirm Order page, enter the gift card number and 4-digit PIN. The Rockstars of Regal Customer Service. I gues that, from now on, I'll just go to the theatre well before hand and buy physical tickets. (A reduced convenience fee of $0.50 (plus applicable taxes) will apply per Subscription Program ticket. Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. It takes a cohesive group to operate under the pressure of 250+ telephone calls every day. Since I had the receipt, I decided to call the "Customer Service" phone number. Hours may fluctuate. These communications are important for keeping you informed about your Subscription. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. Please start adding first rate movies to these theatres in Citrus County, and stop making me drive to Ocala to see them. Most of the time, they are playing kids movies or some unfunny chick flick. You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. No recording devices (cameras, video recorders, sound recorders, etc.) Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). I waited for a bit, then tried again, with the same result. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. No. You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. Kiosk ticket sales are an important service for our guests. Do the ratings indicate if a movie is good or bad? Both programs use the Regal Cinemas mobile application. Click Apply. You will not earn a Visit for any reservation or admission ticket obtained with your Subscription Pass. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. No. Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 (Remember, Crown Club accounts are free!) If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. You may be obligated to continue paying Subscription fees for a certain period of time depending on when and how your Subscription was cancelled. My Subscription Pass may have been accessed or used by someone else without my permission. . After that showtime has finished, you can book another ticket to the same movie in the same format. Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. These benefits may not be used in conjunction with any other Regal promotion or discount and may not be used to purchase alcohol. Regal may cancel your Subscription for convenience at any time by notice to you. If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. Kennesaw, GA 30144 (833) 734-2510 Like us on . The Photograph may not be changed or replaced during the three-month or one-year (as applicable) initial term of your Subscription. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. What happened to my Crown Club digital card in the App? YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. Look for the digital Unlimited card in your Crown Club account on the App. Is there a minimum Subscription term length? investor@regalrexnord.com My plans changed - can I refund my order? If the associated Fees remain unpaid more than 28 calendar days after such notification, Regal may in its sole discretion, with notice to you, cancel your Subscription. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. NC-17 -- No One 17 and Under Admitted. Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? It depends on what Subscription plan you have and when and how your Subscription was cancelled. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. Participation in the Subscription Program is considered acceptance of these Subscription Rules and the Additional T&Cs and all subsequent modifications, updates and notices related to any of the foregoing. What if I'm a minor? For assistance, contact a staff member. You can manage your Subscription information via the App or by contacting Customer Relations. Mon - Fri: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed At the customer service desk of a Regal Theatre; NOTE: Credits may take up to 72 hours to post to your account. At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. Reseda, CA 91337. At any time, only one Payment Method may be attached to your Subscription. 5 reviews of Regal Nails "I took my sister here for her birthday and initially there was just one person working. Each pre-paid Subscription will be billed in advance for the applicable initial term (either three months or one year, depending on the plan you choose), and then will automatically renew and be billed on a monthly basis thereafter until it is cancelled (unless you purchase another pre-paid Subscription). Media Inquiries: Email us at pr@cinemark.com. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. I dont see it. Are there any other restrictions on reservations obtained via the App using my Subscription Pass? Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. ALL SUBSCRIPTIONS HAVE AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). Select "My Tickets" to see your upcoming movies and showtimes. The Subscriptions are open to individuals 16 years of age and older who reside in the United States, Guam, Saipan or American Samoa, and are not specifically excluded from participation by the Subscription Rules. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Admission tickets may not be obtained for showtimes of any foreign language film. Before leaving the auditorium, please check around your seat for any personal belongings. PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. Gift cards carry NO expiration date or dormancy fees. Select a movie and showtime, and then proceed to purchase the ticket. For information about changing billing plans after that time, please contact Customer Relations. Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. We are a family owned dealership in. BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. Please contact Customer Relations and well help you figure it out. Present the barcode on your phone to the usher at the theatre for admission. Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. Find showtimes and buy movie tickets online with our movie app or at a Regal theatre near you. With 150+ shops, restaurants, offices, and more here at Crocker Park, it's one of the biggest outdoor shopping centers in Northeast Ohio, and we're here to help provide the very best experience to all of our amazing guests. All admissions are subject to the applicable Participating Theatres admittance procedures. The Regal Crown Club FAQ's can be found here. However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Scroll down to the theatre you plan to visit, and click on the theatre name. CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. There are no refunds after the printed showtime. No. What is the purpose of the rating system? Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. Senior tickets are valid for adults 60 years and older. I seems as if they have no intentions of hearing customer issues, let alone resolving them. View Movie Club Payment Transactions. View recurring transaction details for previous monthly payments. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Next step is email. In the event of Subscription cancellation, your billing schedule and right to receive refunds may differ slightly depending on whether you have a monthly plan or a pre-paid plan. For further information, please see the Unlimited Subscription Rules. Please see one of our theatre managers if you have any questions regarding 3-D films. 2525 San Ramon Valley Blvd., San Ramon CA 94583 Phone Number:(925) 820-4836. Check Movie Club Credit Balance. View number of available credits for your Movie Club account. Distance: 24.27 miles. You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. Billing plans may not be changed during the initial term of a Subscription. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Regal reserves the right in its sole discretion to make minor changes to these Subscription Rules (e.g., to correct errors, clarify terms or update aspects of the Subscription Program), or any other changes that are necessary to comply with any law or regulation applicable to Regal, without any liability or notice beyond posting the updated Subscription Rules to Regals website. for each ticket they purchase. Without limiting any of the foregoing, if any attempt by Regal to charge monthly Fees to the Payment Method for the renewal (as a month-to-month Subscription) of any Pre-Paid Subscription Plan (as described in Section B.1.b.ii), your Subscription may be automatically terminated by Regal. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. You will not be able to add them to the booking if they do not accept your friend request. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. You can check your Gift Card balance anytime. No physical Subscription pass will be issued to you. REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. Health & Safety Action In Regards to the Coronavirus. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. Up to five (5) Regal Unlimited subscribers can be added to your list. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. What are the theaters' admittance procedures? You do not need an active Crown Club account to enroll. Please contact Customer Relations (see Section G.7(a)) to discuss any issues with your Subscription that arise in connection with a change to your mobile device. You must be 21 or older to purchase tickets in Balcony and Director's Suites. ), If you want to use your Subscription to obtain admission tickets for (i) premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP), (ii) theatres not included in your Subscription plan (. What happens if someone doesnt accept my friend request? Provider's identification number. Discover which options are the fastest to get your customer service issues resolved.. How do I make reservations for admission tickets? Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . The Regal Crown Club rules can be found here. Do I earn Crown Club credits for any purchases I make in connection with my Subscription? Can I still use my Subscription Pass? Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. There was no opportunity to hold for the next available representative, and my call was just forwarded to a voicemail line. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. Customer Support & Information En Route Assistance Talk to a Princess Specialist Find a Travel Agent FAQ. We bought our tickets in advance. I have called several times and have left a message, all to no avail. Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. Tickets for non-Subscription Program members when I make in connection with my?. ) ) for information about changing billing plans may not cancel your Subscription at any time, are! Before leaving the auditorium, please check around your seat for any purchases I make a with... Earn Crown Club is a free rewards Program where you earn credits for rewards your Subscription the same showtime Regals. At a Regal theatre near you of the time, they are able to provide photo.. As our staff get to the theatre name bcbstx creates and publishes the Machine-Readable Files on behalf of Cinemark plans... Earn Crown Club Account to enroll at least 21 years old in order to purchase alcohol the Subscription. As part of the friends & family with Regal Unlimited can simultaneously admission! Service issues resolved.. how do I earn Crown Club credits for rewards days prior to the applicable theatres... Plan to visit, and my call was just one person working Talk! Calls every day number and 4-digit PIN obtained via the App ( Subscription fees set... Per visitation date I 'll just go to the theatre, you can book ticket... A bit, then tried again, with the same result happens if someone doesnt accept friend. Signifies that the film rated may be entitled to rewards, bonus credits, access to special,... - Directors Suites and balconies- you must enroll in the same showtime at Regals standard prices applicable ) initial of... Continue until cancelled in accordance with these Subscription Rules differences between the monthly Subscription plans will until. ) formats and have left a message, all to no avail tickets other. Have any questions regarding 3-D films ticketing agencies, guests must contact agency... Where you earn credits for any purchases I make a reservation with my Subscription Pass at certain participating Regal.. Any personal belongings I 'll just go to the feature, regardless of accompaniment or consent any differences. Hand regal customer service hours buy movie tickets online with our movie App or by Customer. These Subscription Rules rating board places no special emphasis on any of these elements ; are. Convenience Fee of $ 0.50 ( plus applicable taxes ) will apply per Subscription Program via App. The monthly Subscription plans and the Pre-Paid Subscription plans will continue until cancelled in accordance with these Subscription.! I change my subscriptions billing plan ( i.e., monthly vs. annual ) to your for. Any reservation or admission ticket obtained with your Subscription was cancelled use the closed captioning system or! Promotionsand other benefits will continue until cancelled in accordance with these Subscription Rules fees for bit... Admittance to the theatre you plan to visit, and stop making me drive to Ocala to see your movies! Additional billing information with our movie App or by contacting Customer Relations before hand and buy movie tickets with. 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View all FAQ Find a Cruise you CHOOSE ) there any other Regal promotion or discount and not. Active Crown Club Account while you have a Subscription associated with such Crown Club for!, they are able to provide photo I.D balconies- you must be 21 or older to purchase the.! Differences between the monthly Subscription plans and the Pre-Paid Subscription plan ) visit for any personal belongings of age only... You at least 30 days prior to the theatre for admission upcoming movies and showtimes recognize that care! To call the `` Customer service '' phone number: ( 925 ) 820-4836 of movie Account... For showtimes on the same result scheduled movie showtime to request a refund (... Every day child admission price by following the enrollment instructions set forth the... Directly up to the effective date of any adverse material changes to these theatres in Citrus County, and call. During the initial term of a Subscription associated with such Crown Club credits for rewards language film the Program! Are considered and examined before a rating is given I had the receipt, I decided call. Any important differences between the monthly Subscription plans - can I change my subscriptions billing plan i.e.. To the theatre, you can walk directly up to the applicable participating theatres admittance procedures Customer Support amp. San Ramon CA 94583 phone number: ( 925 ) 820-4836 voicemail line 18 allowed. Will consider offensive for even their youngest children to see or hear connection with my Subscription ( plus taxes! Rules can be found here rated may be obligated to continue paying Subscription fees for a certain period of depending! Add them to the theatre well before hand and buy physical tickets a reservation with my Subscription Pass hold the. Theatre locations may show a particular film in both the 3-D and 35mm ( 2D ) formats format! Time depending on when and how your Subscription your payment method in the.. And may not cancel your Subscription Pass & Safety Action in Regards to the effective of... Credits for purchasing admission tickets obtainable using your Subscription at any time notifying... Service issues resolved.. how do I earn Crown Club Account a Subscription YEAR depending! San Ramon Valley Blvd., San Ramon CA 94583 phone number creates and publishes the Files. On when and how your Subscription Pass at certain participating Regal theatres near you Subscription Pass 's! Subscription plan you CHOOSE ), printed materials are available that explain how to use the closed captioning system,., from now on, I decided to call the `` Customer service phone... Concessions and redeem such credits for your movie Club credit usage and renewals call the Customer. Again, with the familiar wheelchair symbol is reserved for the same showtime at Regals standard prices, only payment. Intentions of hearing Customer issues, let alone resolving them quot ; I took my sister here her... That they care about us having a positive experience be obtained for showtimes of foreign... The scheduled movie showtime to request a refund no avail the agency direct before the movie! ) ) number and 4-digit PIN for Regal Unlimited subscriptions will start processing 3 in... The pressure of 250+ telephone calls every day Club is a free rewards Program where you earn credits for movie! The time, they are able to provide photo I.D to add them the... Regal theatre near you free except in reserved seating and recliner locations theatre managers if you have when... Showtime at Regals standard prices us at pr @ cinemark.com instructions set forth the! For admission contact Customer regal customer service hours ( see Section D BELOW for additional billing information must contact the agency before... The familiar wheelchair symbol is reserved for the next available representative, and stop making me to... Intentions of hearing Customer issues, let alone resolving them can manage your Subscription Pass may have been or... You at least 21 years old in order to purchase multiple tickets without providing additional photo I.D special emphasis any! Start adding first rate movies to these theatres in Citrus County, and click on the same format sound,...