Our current service levels at 09:00 on 27/02/2023 Approval in Principle Referrals Fri 24 Feb 2023 As soon as your AIP has been reviewed, you'll receive an email to view your case update in your online case hub. At Santander our application processes can vary according to the role you are applying for. Therefore, please see relevant information under Sole Trader, Partnership and Limited Companies. Santander said the move reflects its commitment to broadening and deepening its relationships with intermediaries, as it looks to work even more closely with this key distribution channel to meet the needs of intermediaries and their clients. Our programmes have been designed to bring out the best in you, providing you with the training and opportunities to set your potential free. Helpdesk opening hours: Monday to Wednesday & Friday, 9am to 5.30pm. Intermediary news. To provide the best experiences, we use technologies like cookies to store and/or access device information. We may monitor, record, store and use telephone calls to help improve our service and as a record of our conversation. Head office: 26 Sovereign Street, Leeds, West Yorkshire, LS1 4BJ, 2014 - 2023 Copyright Leeds Building Society. Register, If youre not currently on our intermediary panel you can find out more information on our website. So here, you can get an indication of how long it'll take us to process your cases. Contact your regional team: Central and South: 0330 123 3292. To help personalise and tailor content to you here and on other websites, we use optional cookies. Lamentablemente, no podemos ofrecerte este contenido en el idioma seleccionado. We aim to process documents which have been submitted post underwriting within 24 hours of receipt of the case. They can now qualify by increasing their energy band rating (e.g. Broker Login and Registration. To submit any new cases, you first need to complete your registration in Mortgage Hub. Kensington and Kensington Mortgages are trading names of Kensington Mortgage Company Limited (registered in England &WalesNo. Santander UK plc. You may be charged for calls to all other numbers, please contact your service provider for further details. Offer Turnaround Residential: 8.2 working days Affordable Housing: 9.9 working days BTL: 12.3 working days Telephone Service Level 0 minutes 11 seconds Product Transfer Period Currently, Product Transfers are completed within seven working days of us receiving a signed offer acceptance form. K-hub is a dedicated information and service space where you can view our weekly service levels, support guides, handy reminders and general updates. If you'd rather stay on Introducer Internet click Cancel. Our daily newsletter is FREE and keeps you up to date with the world of mortgage. Welcome to Santander for Intermediaries Introducer Internet, where you can submit new mortgage applications to us, track your applications, create a mortgage illustration and access our mortgage transfer service. For existing customers who are porting, please submit the case using our porting forms instead of Mortgage Hub. What would you like to do today? Leeds Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Youll then need to select a new product from the range available on Monday 3 October. They allow interest only applications provided there is an acceptable source of funds to repay the capital at the end of the mortgage. On Buy to Let Limited Company applications, the Direct Debit must be completed using the Limited Company name and bank details. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Upload multiple properties in a portfolio at the same time Property schedule valid for 12 months as long as there's no change to the portfolio A lack of funds: including unarranged overdrafts, payments we allow despite lack of funds and payments we refuse due to lack of funds. We support the Governments Help to Buy Shared Ownership scheme, so your client can part-buy and part-rent their next home. Plus, for every client you transfer, youll still get your 0.30% procurement fee. Please bear with us and we'll ensure your documents are allocated as quickly as possible. Buy to let mortgages Our top highlights: Up to 80% LTV No maximum loan amount View products Buy to let product transfer Our top highlights: New mortgage products for existing customers Online submission available for some accounts No underwriting assessment required View products Buy to let further advances Additional borrowing www.santander.co.uk, Already registered for Introducer Internet? We will also require a copy of their ID along with evidence of funds. Registered in England and Wales. Some new build residential product offers are valid for up to 180-days. You can check this on the FCA website at https://register.fca.org.uk/s/ or by calling 0800 111 6768. Defined contribution pension (annuity only) Higher lending charges. The opening hours for their Admin Team and all other offices are Monday to Friday 9am to 5pm. Specialist mortgage lenders | Kent Reliance for Intermediaries The home of Handcrafted mortgage solutions With our market knowledge, empowered BDM team and flexible criteria, we're able to offer specialist buy to let and residential mortgage solutions where other lenders may struggle. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No. Our Cookie Policy is always available at the bottom of our homepage. 0. We instruct the valuation on the first day that the underwriter reviews a case, this ensures we can get your application converted to a mortgage offer as quickly as possible. Kensington Mortgage Company Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference No. You'll receive a MATS message when we've reached a decision. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Now your clients have more ways to achieve the eKo cashback. We now offer up to 80% LTV for both residential and BTL (some products may vary). When our services are running normally there could be isolated issues, for example a cash machine not working or a minor disruption to Online Banking in the early hours of Sunday morning when we often carry out maintenance. In Santander, this means creating a workplace that respects your individuality and supports you to enjoy life outside work, from volunteering in the community to more family time. We pay the higher lending charge for the borrower. These cookies let us send you information about our products and services that might be helpful. for us to review an application and instruct the valuation. This website is for use by Virgin Money Intermediaries ONLY. View our service levels Santander has been a consistent supporter of the intermediary market and by bringing all our intermediary product brands together under Santander for Intermediaries, we believe we can work even more closely with our intermediary partners to write quality business and meet customers needs. Intermediaries. Reduced mortgage rates. You can change your preference settings by selecting 'Manage my settings' at any time. 85-90% At the end of this process, if you agree, we will pass your information to our preferred broker. Santander UK is one of the leading personal financial services companies in the United Kingdom, and one of the largest providers of mortgages and savings in the United Kingdom. Always make sure that your email address and/or any copy email addresses are included in the application. Offer extension checklist. Some investment mortgage contracts are not regulated by the Financial Conduct Authority. Our daily newsletter is FREE and keeps you up to date with the world of mortgage. You can track the progress of an individual case on Virgin Money Online and we also provide you with individual email updates as your client's case progresses. Leeds Building Society only accepts mortgage applications from intermediaries where they are providing an advised sales service, with the exception of Buy to Let & Holiday Let applications. . rates to 90% LTV and up to 6 x income for your qualified Actuaries, Barristers, Chartered Accountants, Commercial Pilots, Dentists, Doctors & Solicitor clients aged under 40. Products | Documents | Calculators | Contact Us. Weve outlined when and why well need to see bank statements. In short, it means supporting your ambitions and interests at every level. 91-95% Items C, last 50-60% products, classified as "trivial many": lower service level, e.g. Glasgow, United Kingdom. wide range of simple yet innovative products that offer great value to benefit you and your clients, dedicated intermediary website giving you access to all the tools and services you need, people who will work with you to help support you in driving your business forward. Please try again later. Password. Santander was the most complained-about mortgage firm in Q1 2017, according to new figures from the Financial Ombudsman Service. Why Choose Us. We can now accept digital signatures on the Customer Declarations and Consents form for all applications. These cookies are always on and essential in enabling you to move around our websites securely. K-hub is a dedicated information and service space where you can view our weekly service levels, support guides, handy reminders and general updates. If we need anything further from you we'll be in touch by email. Welcome. If you need to request an offer extension on behalf of your client, our handy checklist outlines the information we may ask you to provide. Nationwide For Intermediaries allows one set of user login details across NFI Online and MTE. They have over 25 years of dealing with the intermediary market and their aim is to make it easy for you to do business with them through their: How to turn cookies on. All our mortgages are available via intermediaries, alternatively, we can arrange Second Charge products directly via one of our fully qualified advisers. Please be aware our waiting times may be longer than usual between 12 noon and 2pm. Our Financial Services Register number is 106054. (Once the case has been set up, you'll receive a MATS message when the valuation has been instructed), (Please don't resend the same documents as this will cause delays), (Please don't resend the same message as this will cause delays), (Look out for MATS messages from our underwriters for a Quick Response Opportunity (QRO) to reduce delays). It is normal for the lender to sometimes ask for additional documentation that the broker did not foresee, nothing to worry about yet. You can contact broker support on 01509 631953. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Registered in England and Wales. Remember to include the email address of your client's landlord or letting agency. A typical ABC partition goes as follows: Items A, top 20% products, classified as "Critical few": high service level, e.g. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. THIS WEBSITE IS FOR USE BY AUTHORISED INTERMEDIARIES ONLY. Investment income. Essential cookies make this website work and are for your security. Copyright 2004 - 2022 Personal Touch Financial Services Limited Personal Touch Financial Services Ltd is authorised and regulated by the Financial Conduct Authority. Forgot your password? The existing criteria of a 10 SAP point improvement can still be used too. Choose a category Mobile & Online Banking Cards & PINs Payment enquiries Manage your Account Fraud & scams Current accounts Credit cards Loans Once an Offer is produced it is valid for a 120-day period (or that specified in the Offer). Due to essential maintenance, this site will be unavailable from 08:00 11th February, until 20:00 12th February. Click below to find out more. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Miguel Sard, managing director of Santander for Intermediaries, said: Our vision at Santander for Intermediaries is to be the intermediary partner of choice, by offering intermediaries and their clients simple and clear products that provide ongoing value. While we do so, we remain very much here to help. A quick reminder not to press the 'refresh' button when youre using the Case Summary screen as you will temporarily lose your portal messages and have to log back in to reinstate them. Our website uses cookies. u w HOME. Santander for Intermediaries will become Santander's core intermediary brand, offering Abbey mortgages, Cater Allen Private Bank banking and cash management products and Santander General. Santander for Intermediaries is a brand of Santander UK plc and is not a regulated company. Please also ensure that the bank details are correct so that the first payment can be taken as scheduled. This site is for intermediaries and investment professionals only. If you're having problems with any of our services you'll be able to see below if we know of any issues. AIPs referred We are currently working on referred AIPs from: 25/02/2023 to 27/02/2023 Our website uses cookies. Intermediaries will see the Abbey for Intermediaries distribution brand replaced by Santander for Intermediaries from 17 July onwards, but the Abbey mortgage brand will continue to be used, reflecting its strong heritage in the intermediary mortgage market. *Like Mortgage Advice Limited is an appointed representative of Hawke Financial Services LLP, who are authorised and regulated by the Financial Conduct Authority (FCA Register No. 16 February 2023 | Remortgage valuations. Back to Customer site, Please enter your mortgage account number. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. View account A consistently and comprehensively excellent banking experience - Savings trusted customer Fixed Rate Savings Accounts 4.00% Plan for your future with confidence knowing exactly how much interest you'll earn, with our fixed rate savings accounts. Our Mortgage Application Tracking System (MATS) keeps you up to date with the progress of your clients application up to the point of completion. 1. This will ensure we process your clients application as quickly as possible. If you haven't seen our ad, you can watch it here. As per the santander intermediary service level status, the current average resi offer time is 12 days, so it's only slightly over that now. Great news! 03049877), which has its registered office address at: Ascot House, Maidenhead Office Park, Maidenhead SL6 3QQ. Select 'Create login details' below to go through the MTE registration process. 16 January 2023 | Private shared equity schemes. Calls may be recorded or monitored. Dont forget to select TMA Club as a payment option to receive the correct procuration fee. Our customers range from; first-time buyers, buy-to-let investors, those looking to remortgage, or those looking to borrow additional funds secured against their existing property. 478284). We appreciate all lenders have different criteria, and with HMOs in particular theres a lot to know. Copyright Santander UK plc. Use our supporting documentation guide to make sure youre sending everything we need. This website is for use by FCA authorised intermediaries only. We want to offer you and your clients the best service, so please only contact us if your case is outside of the current service timings listed below.